Analysis of an International Organization Research Paper

Analysis of an International Organization - Research Paper ExampleFor airlines, it is necessary to have a strong squad of professional enthusiastic individuals to make the business a success. Like every business in the service sector, airlines too require their workforce to be internally satisfied so that this behavior of theirs is reflected in their behavior with the nodes.If one looks up HR challenges faced by United Airlines online, every search engine gives an set off of links that discuss the failing, almost embarrassing, situation of the airlines. Since its merger, it has faced a number of problems that range from operational inefficiency to lack of HR training. In the world of today, where options at contribute are plenty and the organizations need to stand out through effective strategies and customer orientation, this is not a good business scenario.For every service business, the customer touch point is an essential deal maker or breaker. The moment a customer interacts with an employee representing the service organization, he gets a taste of the organizational civilization and sets a service expectation standard. Customer satisfaction is the ultimate goal of such organizations. The major HR problems faced by United Airlines are as follows-Lack of a strong organizational culture after the merger After United Airlines made the acquisition of Continental Airlines, there was a lack of move on the managements side to unify the workforce so that there is a uniform sense of dedication towards the United brand (Busmanagement.com). hitherto though efforts were made to gather the best talents from both the sides of the merger, the company still faces issues with bringing all its employees to term with their merger.-Lack of employee training programs the employees are not trained to be customer oriented which reflects in their service levels. Their focus is on getting their work done and not making sure that the customers are made to tactile sensation genuinely valued and cared for. This is